Frequently Asked Questions
Check out some of our frequently asked questions before booking your journey.
- What are Craig Journeys all about?
Our goal is to offer meaningful authentic experiences that inspire a deeper understanding of the world we inhabit. Through immersive sightseeing and engaging interactions with local people and cultural sites, we strive to foster a greater appreciation of our global community.
We go to great lengths to ensure the physical comfort of our members, providing excellent accommodations, delicious cuisine, comfortable transportation, and more. At the same time, we encourage them to embrace and engage with local customs.
- Why should I book with Craig Travel?
All of our tours are carefully planned to provide a comfortable pace, quality accommodations, in-depth sightseeing, and fully inclusive pricing. We encourage you to compare our offerings with other tours available. Check to see exactly what is included and what extras you may be required to pay.
- What do you mean by 'Fully Inclusive' pricing?
Almost all Craig Tours and Cruises include all prepaid costs, encompassing airfare and related taxes, hotel accommodations and/or cruise expenses with taxes and service fees, most meals as described for each departure, sightseeing with entrance fees, gratuities for included services (such as guides, drivers, hotel staff, porters), and even airport transfers. For those residing in southern Ontario, we provide transfers between your home and the airport in most areas, while other passengers receive a special credit or an overnight stay at an airport hotel, depending on the circumstances.
Not included in the published prices are personal services and items such as laundry, telephone calls, room service, and beverages with meals or otherwise (according to local customs; for example, beverages like water, tea, and coffee are typically not included in Europe except during breakfast). Shore excursions on ocean cruises are not included unless specified.
While taxes and fees are included in our prices, they always remain subject to change. Consequently, we may need to collect supplements to cover tax and fee increases that cannot be absorbed.