Born in Sault Ste Marie, David has lived in Calgary, Toronto, Sydney (Australia) and a number of other cities around the world. David began his lifelong relationship with travel while still in high school, working first with Canada Steamship Lines and then with Horizon Holidays, as a tour escort. While not travelling across Canada, David spent four years at the University of Toronto in an effort to become an engineer before going on to York University to take an MBA. Graduating in 1971, David decided that it was far too early to settle down and so spent five years exploring the globe, backpacking first across Europe and then through Asia, following the Overland route and eventually reaching Australia. After living and working in Australia for three years (in Perth, Sydney and Cairns), David continued his journey, spending a year in New Zealand and several months island hopping across the Pacific back to Canada where he eventually settled into the family travel business. He became a part of Craig Travel in 1976 and has been there ever since. As in any small business, David’s role as President is multi-faceted, to say the least. David chooses the destinations, plans itineraries, develops promotional pieces and advertising and then with the help of the following staff operates up to one hundred group departures per year to destinations that span the globe, visiting all seven continents. Personal and business travel has taken David to well over one hundred and fifty countries, spanning all seven continents. Roslyn caught the travel bug over thirty years ago when first venturing overseas to New Zealand from her homeland of Australia (it was during that trip that David & Roslyn met). Two busy years of travel followed during which she circled the globe. Since moving to Canada in 1977, she has been very involved in raising a family and, in her spare time, working in Craig Travel, taking on a variety of tasks. As the children have matured, Roslyn has steadily become more involved in the company and now works full time looking after customer relations, quality control. Her outside interests include sewing, crafts and she is a dedicated rug hooker. Throughout the years she has continued to indulge her love of travel by sharing her experience escorting tours and cruises around the world. Her travels have taken her to all seven continents and to well over 100 countries, several of which have new names and borders. When not travelling she reviews all returning groups gathering valuable feedback from reports and responds to all client questionnaires to ensure the continued high quality of our programs. Jennifer has worked in the travel industry for over 20 years and has a real passion for travel. She has worked with 3 airlines, both in front line operations (check-in / ticketing / communications) as well as creating and instructing travel courses. This was followed by 8 years with Galileo Canada supporting technical issues, as well as being an instructor teaching travel agents the GDS and the accounting system. Later she owned her own business as a consultant in travel and travel accounting. Jennifer truly enjoys both the customer service and technical sides of the industry. She is kept busy with her dual position within the company and thoroughly enjoys getting to know our customers firsthand when escorting trips. . Gilda Kato joined the Craig Travel team in 1998, working first in Sales and more recently in Operations. Born in Hong Kong, she has lived in Hong Kong, Japan and Hawaii and she has traveled through Asia, parts of Europe and North America. Having made her home in Toronto since 1986, she worked with the Hong Kong Tourism Board and a number of tour operators specializing in Asia before joining the team at Craig Travel. Over the years she has escorted a number of groups, specializing in China and South East Asia. She believes very strongly that travel not only expands your knowledge of foreign lands, it provides you an opportunity to act as an ambassador of your own nation. Travel allows us to exchange cultural experiences and to make friends all over the world, by doing so she hopes that our world will become a more friendly and peaceful place for everyone. Currently Gilda is managing the Operations Department at Craig Travel, ensuring that all your travel plans are handled with efficiency and that every detail is in place to ensure a carefree and pleasant journey through foreign lands. Barbara has lived and worked in a number of countries around the world including the United States, Germany, Thailand and South Africa; working with a variety of nationalities in the travel industry has been incredibly enriching. A graduate of Westervelt College and a student of cultures, Barbara has created tours and marketed destinations with a passion. Her love of sharing the treasures found by exploring and experiencing exotic and local destinations are what keep her tied with joy to an industry that exists to bring people together. Jane has been a member of our cruise department since 1992 specializing in group departures. When not assisting clients with their cruise vacations, she is a busy mother to three active teenagers and enjoys travelling, wine, gardening, music and theatre. One of her favourite vacation spots is the family cottage at Victoria Beach, Manitoba. Lorraine has been a member of our cruise department since 1992 specializing in group cruises. She also has experience with independent and family cruise travel arrangements. Her travels have taken her most recently to Antarctica, Argentina, and Southern Brazil. In the past she has traveled to Portugal and Madeira, the Yukon and Alaska and has cruised to the various islands of the Caribbean, Hawaii, Bermuda, Europe including visits to Switzerland and the UK, and across Canada. Lorraine’s keen enthusiasm for the wondrous places on our planet along with her patience and attention to detail ensures that she extends to our clients the best service possible. Joilyn Doucette has been working in group travel since 1985. Her travels have taken her to the United States, UK and Ireland, Europe, Australia, Singapore, Costa Rica, and on numerous cruises through the islands of the Caribbean. Her zeal for travel extends to escorting a number of groups over the years – including a week on the island of Bermuda, two weeks in Israel and Germany, and a three week sojourn to South Africa. She has floated in the Dead Sea, the lowest place on earth, and has witnessed Victoria Falls, the largest sheet of falling water in the world. Her specialty is tours – her enthusiasm for travel and attention to detail ensures that passengers who book receive the best service possible. Robert Craig started in the family business in 2006 and is the third generation of the Craig family to pursue a love of travel. He is a member of the sales staff specializing in cruising. His travel experience has taken him through a variety of destination; from the beaches of the Caribbean to the vertical slopes of the Norwegian fjords, and the vast areas of Russia’s country side. During his time with Craig Travel he has had the great pleasure of escorting a number of groups including trips through Australia & New Zealand, the waterways of Europe and Russia, and the capitals of Scandinavia. Vickie has worked in the airline industry for 10 years, beginning with Sales and Marketing with an international airline, and was responsible for the Armenian market. Vickie was professionally certified in Europe and through her work has travelled to Austria, Germany, Czech Republic, Slovenia, Slovakia and Poland. Her passion is traveling and she has traveled through Western and Eastern Europe, countries belonging to the Commonwealth of Independent States and North America. Soon after her arrival in Canada, she joined Craig Travel in 2011 as a Sales Specialist in Tours Department. Her motto is to provide clients with excellent customer service. Barbara has been enjoying her position as an Operations Specialist at Craig Travel since January 2007, providing appropriate documentation and details to both tour groups and independent travelers. An accredited travel consultant for the past 14 years, it is Barbara’s desire to enhance her clients, friends and family’s lives through travel experiences that are the best suited to them. Barbara’s compassion and resourcefulness enable her to facilitate all the provisions her clients require in order to enjoy a fulfilling travel experience. She is a well traveled woman, born and raised in Poland and immigrated to Canada in 1983. She has traveled extensively throughout Europe, South America and Caribbean. Through her education and experience Barbara is able to provide the most up-to date information on international policies, procedures and other situations that travelers might find themselves encountering. Barbara is a proud grandmother who enjoys baking and cooking and one day hopes to travel with her grand-daughter. Hailing from Hong Kong where she spent a number of years working with international business companies, Monita came to Canada in 1991. She has worked in the travel industry for more than 10 years, including three years assisting in the coordination of tours and group travel and then seven years in a retail travel agency as both a travel consultant and as a manager for leisure and corporate travel customers. She was involved in providing all kinds of travel services (flights, tours, cruises and more) for customers from many different cultural backgrounds. Since July 2007, Monita has been working in the Operations Department as an Operations Specialist, coordinating all travel arrangements (airlines, cruises, land travel etc) with our suppliers and land operators. She also is responsible to prepare for preparing final documents with detailed travel information for customers as well as the final documents for our tour leaders. Ioana has enjoyed working in the travel industry since 2004. Her roles have included dealing with the operations of worldwide tours, including group tours, and she has been responsible for processing daily FIT (independent) and group requests and implementing customer service procedures to ensure passenger needs are met. As an Operations Specialist with Craig Travel since 2011, she will be responsible for coordinating all travel arrangements with local suppliers and also preparing final documentation for group members and tour leaders. With Craig Travel since 2007, Yvonne brings 10 years of travel related expertise, mainly specializing in Europe-bound group travel. She has held positions as a group reservation specialist and also a group department coordinator for an international tour operator. Her global journey thus far includes several European countries, North Africa (Morocco), some of the popular Caribbean destinations, North American destinations ranging from the west coast to the east coast, plus Hawaii & Mexico. She is fascinated with different cultures and customs and enjoys experiencing them first-hand through her travels. As a Marketing Specialist, Yvonne's role involves her in a number of marketing initiatives currently being developed as well as updating and maintaining the website. She is excited to be part of a diverse team of individuals with one goal in mind; to fulfill the dreams of our clientele. Yvonne is looking forward to her ongoing journey of broadening her expertise and travel experience with Craig Travel. Melanie started her journey with Craig Travel in 2011. She spent the previous 4 years specializing in both Sales and Marketing for an international tour wholesaler. Melanie has travelled to various countries within Europe, Asia and North America. Melanie loves to travel and experience new things unique to the cultures of the area. As a Marketing Specialist Melanie’s role is ever growing and evolving. Her main focus is in creating the Sales and Marketing pieces including the Experience our World Brochure. Melanie looks forward to all of her new adventures with Craig Travel and is hoping travels to South America will be in her near future. Shelley Walton is a graduate of the CDI College Travel and Tourism program and has worked in Reception at Craig Travel since 2006. Always busy and on the go, Shelley is the first voice many visitors will here when they call our office and she will have organized the first package of information that you receive in the mail. Shelley is the “go to” person at Craig Travel but she always has a warm friendly smile and greeting for all visitors to the office. Prior to joining the Craig Family, Shelley ran her own Day Care Centre and looked after her family of four active children. Shelley would love to travel more - her favourite destination at the moment is Disney World.

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